A 99.9% Server Uptime
We’ve built our cloud hosting system using dependable hardware components and strongly modified software. Our admins have installed a tweaked version of SELinux on each of our physical machines in order to ensure the highest level of security and stability. We have added a number of denial–of–service protection mechanisms in addition to highly efficient firewalls to make sure our network is impregnable and safe.
Our cloud hosting plans plans feature a 99.9% server uptime guarantee. And no matter which datacenter you choose, the uptime guarantee remains the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it is very important that you also set up your own network infrastructure. For this reason, we built a custom–configured internal network in each one of our data centers. Based on first–rate Juniper routers and switches, our internal network allows for insanely fast data transfer speeds and is also completely redundant.
In this way, you will enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, no matter which hosting offer you’ve chosen.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done our best to lower all potential risks with our cloud hosting plans and regardless of the fact that we offer exceptional client support, there are instances when the customer simply isn’t pleased with what we have to offer. Or he has to migrate to a more robust web hosting service, like a VPS server or a dedicated server.
This is the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not satisfied, you will receive your money back.
24/7 Technical Support
We’ve carefully picked each member of our 24x7 support team to ensure that we can offer the best support you can get. Each of our customer service technicians has many years of experience dealing with web hosting accounts behind his back, so they know very well what they are doing. What’s more, they are at your disposal 24–7 – you will be able to contact them whenever you want and they will respond ASAP.
Their average support ticket response time is under 20 minutes, whereas with many other hosting distributors you are forced to wait around for days. What’s more, we offer a 1–hour response time guarantee. No matter what happens, your queries will be answered within sixty minutes.