Customer Support Channels
A 1–hour Response Guarantee
Giving high quality support on time is our top priority, so we backup each cloud hosting plans plan with a one hour ticket response warranty. When you fill in a ticket or drop an e–mail, our customer tech support crew will do their best to provide the most appropriate resolution for your problem and to provide you with help and advice in a timely fashion.
A Top–quality Support Service
Our help support service is provided by a crew of certified professionals who are ready to answer your question as soon as possible. You could get in touch with the technical support staff by starting a help and support ticket from your Website Control Panel or by submitting us an e–mail. On business days, you may as well call us on the phone or take advantage of the live chatting solution.
An Intuitive Help Section
If you require help while operating within the Control Panel, you can always simply click the Help control key and see your question in the selection of posts that will come up. We have as well turned much of the content articles into movies. The listing of videos will show up if you pick the Videos key present in each section.