Service Uptime Guarantee in Cloud Hosting
We guarantee 99.9% server uptime for each cloud hosting account on our servers. We take advantage of an avant-garde cloud hosting platform where every part of the web hosting service is handled by a separate set of web servers, thus if one server fails, the other ones within the cluster are going to take over immediately. The cloud platform also minimizes the overall load greatly, so the hosting service is a lot more stable in comparison with a service where everything runs on just a single machine and your sites will perform in the very best way. In addition, we have redundant Internet lines and diesel-powered backup generators to be sure that your websites will stay online no matter what. Software and hardware firewalls ensure the correct functioning of your servers in case of DDoS attacks while in the case of any software trouble, we have professionals checking the machines 24/7.
Service Uptime Guarantee in Dedicated Servers
If you purchase a dedicated server package from us, you can take advantage of our service and network uptime warranty. We will make certain that your web server is available at least 99.9% of the time no matter what. We employ new, carefully tested hardware to assemble each server and we make sure that all of the pre-installed software is working properly before the hosting server is handed over to the customer. We've also taken measures to avoid any possible infrastructural difficulties - the constant power supply is guaranteed by powerful diesel generators, while 24/7 accessibility to the dedicated servers is ensured by employing numerous independent Internet providers. Our administrators are available at all times, including weekends & holidays, so even if any unexpected issue appears, they'll handle it immediately to prevent any downtime of your machine and the websites or offline applications accommodated on it.